Account

Password and security

How to change your password in the profile and set a new one when you have forgotten it.

For coaches and athletesUpdated:

You can change your password in your profile while signed in. If you have forgotten it, you set a new one through a link sent by email.

Changing your password

ProfileAccount
  1. Enter your current password

    In Current password, type the password you sign in with today.

    Account tab: password change form with current, new and confirm password fields, a list of requirements and the Change password button, with the Danger Zone and Delete Account button below
  2. Set a new password

    Type the New password and repeat it in Confirm new password. It needs 8 to 30 characters with at least one letter and one digit - the list under the field turns green as each requirement is met.

  3. Save

    Click Change password. If something is off, a message under the field tells you what to fix.

Forgot your password

  1. Request a link

    On the sign-in page, click Forgot password?, enter your account email and click Send reset link.

    Forgot password form with an email field and the Send reset link button
  2. Open the link from the email

    The link opens the Set new password page. Type the new password twice and click Set new password. Once it is saved, the app takes you to your dashboard.

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