A coach starts with a trial that gives full access, and then chooses a plan that fits the number of athletes they coach. The page on plans explains how the plans differ and how to subscribe by card through Stripe on the pricing page. You manage payment in the Stripe portal: change the plan and billing period there, update your card and invoice details, download invoices or cancel the subscription.
Every plan has a limit of active athletes. The page on the limit describes what takes up a place, how to free one and what to do when you reach the limit. If the subscription expires or a payment fails, the account switches to read-only mode; the page on limited access explains how to restore full access together with the plan.
Athletes do not pay for working with their coach in the app. They can, however, buy their own Premium subscription, which works independently of the coach's plan; a separate page describes how to buy it, check its status and cancel it. Current plan prices are on the pricing page, linked below the page list.
Pages in this section
For coaches
Plans and free trialHow EasyTrackly coach plans differ, how the free trial with full access works and how to subscribe by card through Stripe on the pricing page.For coaches
Managing your subscriptionHow coaches change their plan and billing period, update card and invoice details in the Stripe portal, download invoices or cancel the subscription.For coaches
Athlete limitHow many active athletes an EasyTrackly coach plan holds, what takes up a place in the limit and how to free one or change plans when the limit is reached.For coaches and athletes
Limited accessWhy a coach or athlete account becomes read-only or gets locked, and how to get full access back together with an active coach plan.